SHIPPING
Delivery Information
All orders are shipped from Toronto, Canada.
Once an order has been placed and shipped, order confirmation including the expected delivery date followed by a tracking number will be sent via email.
Please ensure that the correct delivery address entered is secure and correct. The delivery address cannot be changed after an order has been shipped.
TAYVIAH REWRKS is not responsible for any lost, stolen, damaged or delayed packages.
Custom Made to Order
All orders placed are custom handmade to measure, requiring a design process of 1-2 weeks prior to dispatch. Immediately after design completion, all orders will be shipped out with the selected shipping option ranging from 1-4 business days.
In the event that you do not receive your order within 18 business days of placement, please contact us at: contact.tayviahrewrks@gmail.com. You will receive a response from us with 24 hours.
Shipping Options
Canada
Standard shipping (2-4 business days)
Express shipping (1-2 business days)
USA
Standard shipping (3-4 business days)
Express shipping (1-2 business days)
EUROPE
Standard shipping (3-5 business days)
Express shipping (1-3 business days)
REST OF THE WORLD
Standard shipping (3-5 business days)
Express shipping (1-3 business days)
International Taxes & Duties
For all orders placed outside of Canada, you may be charged import duties and taxes from your local customs authority when your package is received into your country. Customers are fully responsible for paying any import taxes due in order to collect your package.
Duty rates vary depending on the value of the goods, what they are made of, where they are made, and the country it is being received into. You will be notified through email prior to the delivery of your package if you are required to pay duties or import tax.
If you decide not to pay import taxes or duties and choose to reject your package, you will not receive a refund for your order as all sales are final.
Contact Us
If you have any further questions/concerns regarding the delivery of your order, please reach out to us at: contact.tayviahrewrks@gmail.com. Please allow up to 24 hours for a response from us.